With all new system and changes to the way we work there are always a number of questions. We have put together the follow FAQs page for you to have quick access to key information covering a wide range of topics with everything to do with All Saints' Cloud!

Want something adding? Please log a ticket via the helpdesk and use the ticket summary as FAQ request.

What is All Saints' Cloud?

All Saints' Cloud is our brand new way of working here at All Saints' Primary School. Built on the Microsoft O365 platform, this will be the new way to access all teaching and learning both onsite and at home. All pupils, members of staff and governors have access to the platform. 

Can I use All Saints' Cloud at home?

Due to our platform being hosted in the cloud, you are able to access you my documents and school shared drives from anywhere in the world. So long as you have access to the internet, you can access All Saints' Cloud.

Do I need to use the VPN on my laptop?

Nope! The joy of moving to our cloud platform is that when working from home on an All Saints' device, you no longer need to activate the VPN to access. Simply make sure you are connected to the internet and away you go!

I can't access Central Resources via File Explorer!

No need to panic! Due to the way our platform is built in a mesh design you are able to access shared drives from multiple areas for better access. We have put together a quick tutorial guide to help you access online or via Teams.
To find out more, please Click Here

Why can't I access the internet from home?

Sometimes due to the joys of technology not everything goes to plan. If you get home and your are connected to your internet but can't seem to access anything it maybe due to the school proxy still being in affect. Luckily, we have put together a help guide to assist you with this. 
To find out more, please Click Here

All information is property of All Saints' CofE Primary School. For copies of anything on our website or helpdesk please contact - it@allsaints.peterborough.sch.uk